Sendai International Music Competition

Refund Policy on The 7th SIMC the Highest Ranked Prizewinners’ Gala Concert | Sendai International Music Competition Official Website

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Refund Policy on The 7th SIMC the Highest Ranked Prizewinners’ Gala Concert

We are very sorry to announce that the concert above has been cancelled due to the travel difficulties related to Covid-19 and from the respect of preventing the spread of the infection.
The ticket will be refunded. Please note that the refunding procedure is varies depending on where you purchased the ticket. The starting date for refund may be subject to change. If there are any changes, they will be on SIMC official website and Sendai Cultural foundation website.
■Cancelled Concerts
CHOI Hyounglok Piano Recital in Sendai Sunday, June 14, 2020 Curtain 2:00 p.m.
CHOI Hyounglok Piano Recital in Tokyo Thursday, June 18, 2020 Curtain 7:00 p.m.
Shannon LEE Violin Recital in Tokyo Friday, June 19, 2020 Curtain 7:00 p.m.
Shannon LEE Violin Recital in Sendai Sunday, June 21, 2020 Curtain 2:00 p.m.
■Application period
Thursday, May 14 – Friday, July 31, 2020
■How to apply
  • Sendai Cultural Foundation (Hitachi Systems Hall Sendai, Bank of Sendai Hall Izumity 21), Sendai Mitsukoshi, Fujisaki, YAMAHA Music Retailing Sendai, Sendai Philharmonic Orchestra the 333rd Subscription Concert Venue, KAHOKU Ticket Center)

  • Asahi Hall Ticket Center

  • Ticket PIA, Lawson Ticket, eplus

  • COOP Miyagi

  1. Sendai Cultural Foundation (Hitachi Systems Hall Sendai, Bank of Sendai Hall Izumity 21), Sendai Mitsukoshi, Fujisaki, YAMAHA Music Retailing Sendai, Sendai Philharmonic Orchestra the 333rd Subscription Concert Venue, KAHOKU Ticket Center)
    *Sending the ticket by post and using bank transfer is recommended.
    a. By Post
    Period
    Thursday, May 14 – Friday, July 31, 2020
    How to apply
    Send the ticket along with the memo with required information* by specific “simplified registration [特定記録郵便]”. Full amount of the ticket plus postage (Limit: 244 yen(Std., WT.25g 84 yen + specific simplified registration 160 yen) will be transferred to your account. Please note that you should receive your refund in as soon as 30 days after we receive your ticket and memo.
    *Name, address, phone number, place of ticket purchase, number of tickets, total amount, bank information (bank name, branch, type of account [checking / saving], account number, holder name).
    *Personal information is used only within the purpose of refunding the ticket for the 7th SIMC the Highest Ranked Prizewinners’ Concert.

Sending Address
Sendai Cultural Foundation Competition Recital
3-27-5 Asahigaoka, Aoba-ku, Sendai, Japan 981-0904
  1. At Hitachi Systems Hall Sendai Bring your ticket to the office on the first floor and a full refund will be issued. Opening Hours
    Thursday, May 14 – Friday, July 31 9:30 a.m.-7:30 p.m.
    *Closed on May 18-19, June 8-9, July 6-7.

  2. At Sendai Bank Hall Izumity 21 Bring your ticket to the office on the first floor and a full refund will be issued.
    Opening Hours
    Thursday, May 14 – Friday, Jul. 31 9:30 a.m.-7:30 p.m.
    *Closed on June 8 and July 13.

Contact*a-c
Musical Art Promotion Section, Sendai Cultural Foundation
Phone: 022-727-1872(9:30 a.m.-5:00 p.m., Weekdays
  1. Asahi Hall Ticket Center
    Those purchased the ticket on Asahi Hall website will be notified how to refund by e-mail later. Those purchased over the phone, please wait for a call from the ticket center.
    Ticket is required for refunding. Those have not ticketed yet, please finish ticketing procedure by Thursday, June 18 (CHOI Hyounglok) and by Friday, June 19 (Shannon LEE).
    Contact Asahi Hall Ticket Center Phone: 03-3267-9990(10:00 a.m.-3:00 p.m., Weekdays
  2. Ticket PIA, Lawson Ticket, eplus a. Ticket PIA Apply at the same shop where you purchased. Period Thursday, May 14 – Friday, July 31
    Eligibility for a refund
    Ticket price, handling fee (system, ticketing and special sale)
    How to apply
    Apply at the same shop where you purchased. Have your ticket ready and check the following URL for the refunding details.
    http://t.pia.jp/guide/refund.jsp Contact
    Ticket PIA
    Phone: 0570-02-9111(10:00 a.m.-6:00 p.m.

  3. Lawson Ticket
    Apply at any of Lawson / Ministop where you purchased the tikets.
    Period
    Thursday, May 14 – Friday, July 31
    Eligibility for a refund
    Ticket price, handling fee (system and ticketing)
    How to apply
    Have your ticket ready and operate “Loppi” to refund. Check the following URL for the refunding details.
    https://l-tike.com/oc/lt/haraimodoshi/
    Contact
    Lawson Ticket
     https://l-tike.com/contact/
  4. eplus
    Apply at the store where you purchased.
    Period
    Thursday, May 14 – Friday, July 31
    Eligibility for a refund
    Ticket price, handling fee (system and ticketing)
    How to apply
    Check the following URL for the refunding details.
    https://eplus.jp/sf/refund1 Contact
    eplus https://eplus.jp/qa/
  5. COOP Miyagi
    COOP Miyagi will contact you by post.
    Contact
    COOP Miyagi Service Department
    Phone: 0210-448-044 (9:00 a.m. – 6:00 p.m., except Sunday)

■Contact
Musical Art Promotion Section, Sendai Cultural Foundation
Phone: 022-727-1872(9:30 a.m. – 5:00 p.m., Weekdays

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